Uber Eats offers numerous promotions to attract new customers and provide them with discounts on their orders. However, sometimes when entering a promotion code, users may encounter the error message, "This promo only works on your first Uber Eats order." This article will explore the reasons behind this error and provide steps to resolve it.

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Understanding the Error Message

The error message "This promo only works on your first Uber Eats order" appears when a promotion code is restricted to new users making their first order. This means that if you have already placed an order with Uber Eats, the promotion code will not be applicable.

Common Reasons for the Error

Here are some common reasons why you might see this error message:

1. Previous Orders

If you have placed any orders with Uber Eats in the past, the system recognizes that you are not a new user. This includes orders made through any other Uber Eats account linked to the same payment method or phone number.

2. Shared Accounts

If you are using a shared account where another person has already placed an order, the promotion code will not be valid as the account is no longer considered new.

3. Incorrect Promo Code

Ensure that the promo code you are entering is specifically for new users. Some promo codes might have conditions or restrictions that limit their usage to first-time orders only.

Steps to Resolve the Error

If you encounter the "This promo only works on your first Uber Eats order" error, here are some steps you can take to resolve it:

1. Verify Your Account Status

Check if you have previously placed any orders with your current Uber Eats account. If you have, the promotion code will not be applicable.

2. Create a New Account

If you are a first-time user and still encounter this error, consider creating a new Uber Eats account with a different email address and phone number. Ensure that this new account is not linked to any previous accounts.

3. Check Promo Code Conditions

Carefully read the terms and conditions of the promo code. Ensure that it is specifically for new users and that you meet all the criteria for its usage.

4. Contact Uber Eats Support

If you believe there is a mistake and you are indeed a new user, contact Uber Eats support for assistance. Provide them with details of the error message and any relevant information about your account.

※ Using Uber Eats for the first time from here (or enter promo code 'eats-s2meq2s7i5'), you can receive a discount of $20 off your total.

Conclusion

The error message "This promo only works on your first Uber Eats order" is a common issue faced by users trying to apply promotion codes. By understanding the reasons behind this error and following the steps outlined above, you can resolve the issue and take advantage of Uber Eats promotions. If all else fails, contacting Uber Eats support can provide you with the necessary assistance to address the problem.