If you've encountered the error message "Oops, you're not eligible for this promotion" while trying to apply a promotion code on Uber Eats, here’s what you need to know:
※ Using Uber Eats for the first time from here (or enter promo code 'eats-s2meq2s7i5'), you can receive a discount of $20 off your total.
Possible Causes
Eligibility Criteria
- Specific Users: Some promotions are targeted at specific users based on various factors such as location, order history, or account status.
- First-time Users: Certain promotions might be exclusive to first-time users or new accounts.
- Existing User Limitations: Promotions may have restrictions for existing users who have already used similar promotions.
Promotion Code Validity
- Expired Code: Ensure that the promotion code you are trying to use is still valid and within its expiry date.
- Region-Specific Codes: Codes might be valid only in specific regions or countries.
Order Minimums or Specific Products
- Minimum Order Requirement: Some promotions require a minimum order amount to be eligible.
- Specific Products: Certain promotions may apply only to specific items or categories.
Troubleshooting Steps
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Check Eligibility: Review the terms and conditions of the promotion to see if you meet the eligibility criteria.
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Verify Promotion Code: Double-check the promotion code for any typos or errors in entering it.
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Clear Cache and Cookies: Sometimes, clearing your browser's cache and cookies can resolve issues with applying promotion codes.
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Contact Uber Eats Support: If none of the above steps resolve the issue, reach out to Uber Eats customer support for assistance. They can provide specific information regarding why the promotion may not apply to your account.
※ Using Uber Eats for the first time from here (or enter promo code 'eats-s2meq2s7i5'), you can receive a discount of $20 off your total.
Conclusion
Encountering the "Oops, you're not eligible for this promotion" error can be frustrating, but understanding the possible reasons and following these troubleshooting steps can help resolve the issue. Always ensure to meet the promotion's criteria and use valid promotion codes to take advantage of offers on Uber Eats.