If you're trying to redeem a promotion or discount on Airbnb and encounter the error message "This promotion is not available as you already have an Airbnb account," it can be frustrating. This error typically occurs when users try to apply a promotional code or sign up for an offer meant only for new users. In this article, we'll explore the causes of this issue and provide some potential solutions.
※ Airbnbにこちらから初回利用すると最大7,500円の割引になります。
Error Message Explained
The full error message usually reads: "This promotion is not available as you already have an Airbnb account." This indicates that the promotion or offer you're attempting to claim is restricted to new users, meaning it cannot be applied to accounts that have already been registered on Airbnb.
Causes of the Error
Here are the main reasons why this error may occur:
1. The Promotion Is For New Users Only
Airbnb frequently offers discounts or promotions aimed at attracting new users to the platform. If you've previously signed up for Airbnb, whether you've used the account actively or not, the system recognizes you as an existing user. As a result, you're ineligible for promotions meant for first-time users.
2. Multiple Accounts
In some cases, users may have unintentionally created multiple Airbnb accounts. If you've used a different email or logged in with a different social media account in the past, Airbnb may treat it as a new account. However, the promotion might still be unavailable due to this previous registration.
3. Previous Account Activity
Even if you haven't booked a stay before, if your account was ever registered (e.g., for browsing or signing up for Airbnb's newsletter), the system may still flag you as an existing user.
4. Promotion Terms and Conditions
Some promotions are specifically restricted to new users or first-time bookers, even if you haven’t made a reservation yet. Always check the promotion’s terms and conditions to confirm whether you qualify.
Solutions and Workarounds
If you encounter this error, here are some steps you can take:
1. Check the Terms of the Promotion
Before trying to apply the promotion again, make sure you fully understand the terms and conditions. If the offer is for new users only, unfortunately, you will not be able to redeem it.
2. Sign Up for a New Account
If you truly believe you're a new user (e.g., you’ve never used Airbnb before, or you only registered to browse), you could create a new account with a different email address. Keep in mind that this could violate Airbnb's terms of service if they detect the creation of multiple accounts to exploit promotional offers.
3. Contact Airbnb Support
If you think you've encountered this error mistakenly or feel that you should qualify for the promotion, contact Airbnb’s customer support. They may be able to manually review your account and either apply the promotion or provide guidance on alternative offers.
4. Look for Alternative Promotions
If you're unable to use the promotion, check Airbnb for other available discounts or referral programs. Sometimes, Airbnb runs general discounts or offers for existing users, so you might be able to take advantage of those instead.
※ Airbnbにこちらから初回利用すると最大7,500円の割引になります。
Conclusion
The error message "This promotion is not available as you already have an Airbnb account" typically occurs when a user attempts to redeem a promotion intended for new users. While it can be disappointing, understanding the terms and conditions of the promotion and exploring alternative options can help resolve the issue. If necessary, contacting Airbnb support will allow you to clarify your eligibility or explore other offers available to existing users.